- STORE REVIEWS
- PRODUCT REVIEWS
2003-02-19
1/5
"Best price on internet, best shipping as well. Called in person 3 times to ensure product was in stock. Was assured it was. When I tried to order over the phone, the shipping cost dramatically increased so I stuck with internet. Received a call about two hours later to confirm address, credit info, etc. Of course, I got the hard sell for overpriced packages of accessories. I declined. On 2/18 around 8 p.m. EST, I received an e-mail telling me the product is out of stock and will be out of stock for 3-4 weeks.
I checked their website and it still offers the camera at the same low price and advertises "IN STOCK." This warrants a complaint to the New York Consumer Affairs Dept., FTC, and anyone else I can think of. I will not wait it out, the order will be cancelled and I will instruct my credit card company not to accept any charges from Directsource."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
